Achievement of PQASSO Quality Mark Level 2

Achievement of PQASSO Quality Mark Level 2 

Lanarkshire Carers Centre is delighted to announce our achievement of Practical Quality Assurance System for Small Organisations (PQASSO) Quality Mark at Level 2. We have been proud holders of the award at Level 1 for the past six years and we are delighted that the work of our dedicated board, staff, volunteers and involvement of carers achieved prestigious accolade now at Level 2.


PQASSO is a tailor made quality assurance system for small organisations and awards are granted following a rigorous external accreditation process. Lanarkshire Carers Centre welcomed the external assessor for a three day site visit at the end of last year and received confirmation last week that we had achieved Level 2. This external confirmation of our continual improvement agenda is warmly welcomed.


Lanarkshire Carers Centre works to develop and deliver services that make a positive difference to the lives of carers in Lanarkshire. We want to ensure that carers in Lanarkshire are well informed, involved, supported and empowered. PQASSO focuses on putting the needs of carers first. It helps us improve the quality, type and range of carer information, advice and support we provide.  We are committed to providing a high quality service to carers and PQASSO confirms that we are getting this right as an organisation.


Lanarkshire Carers Centre provides services in localities across Lanarkshire, the purpose of which are to improve the health and wellbeing of carers and enable them to keep caring whilst enjoying a life of their own. More information can be found here on our website or by contacting us at Hamilton, 01698 428090 or Airdrie 01236 755550. We also post regular updates on our facebook and twitter.


The Carers (Scotland) Act 2016 will be implemented from April 2018 and Lanarkshire Carers Centre hope to be able to work together with both Health and Social Care Partnerships in Lanarkshire to continue to contribute through the delivery of high quality information, advice and support services for carers.

Published: 22 February 2018