Caring and Coronavirus (COVID-19)

As a carer you may be concerned about how Coronavirus (COVID-19) will impact your health, the health of the person you care for and/or your caring role. We have provided some useful information and guidance below to help you understand the current situation and the support that is available to help you in your caring role.

Last updated: 01 December 2021

Public information and guidance around Coronavirus (COVID-19) is changing on a regular basis. We will try to keep all of the information we publish here as accurate and up to date as possible.

Coronavirus hasn't gone away. We all need to follow the rules in place and continue to be careful.

To stay safe you should:

You can access this information in other languages and formats

For further information on staying safe and protecting others, please click here to view guidance from The Scottish Government.

Flu & Coronavirus (COVID-19) booster vaccination

Like some other vaccines, levels of protection may begin to reduce over time. The coronavirus (COVID-19) vaccine booster dose will help extend the protection you gained from your first two doses and give you longer term protection.

The booster dose can be offered any time at least 6 months (24 weeks) after your second dose and will help reduce the risk of you needing to go to hospital due to coronavirus this winter.

If you're eligible, your flu and coronavirus booster vaccines will be given at the same time, one in each arm and you will be invited to attend an appointment in one of of seven vaccination centres, located across Lanarkshire. These are:

  • Airdrie Town Hall, Airdrie
  • Ballerup Hall, East Kilbride (moving to Alistair McCoist Complex from 22 November to 31 December 2021)
  • Banqueting Hall, South Lanarkshire Council Headquarters, Hamilton
  • Braidfute Retail Park, Lanark (with satellite clinics at Abington, Biggar and Stonehouse)
  • Fernhill Community Centre, Rutherglen
  • Link Community Centre, Cumbernauld
  • Ravenscraig Regional Sports Facility, Motherwell

From 15 November, unpaid carers can book their COVID-19 booster vaccination online

Book a coronavirus vaccine booster and flu vaccine if you're:

  • Aged 50 to 59
  • Aged 16 or over and an unpaid carer
  • Aged 16 or over and a household contact of an immunosuppressed person

From Monday 15 November 2021, carers will be able to book their flu and COVID-19 booster vaccine online or by calling 0800 030 8013.

You will need your:

  • unique username
  • postcode
  • date of birth
  • email address.

Book your COVID-19 Vaccine Booster and Flu Vaccine by clicking here

Your unique username is the same as the one previously provided to you on your COVID-19 vaccine appointment letters. If you cannot find your username, you can recover that using: or by calling the vaccine helpline on 0800 030 8013.

Vaccinations will start from mid-November and run through December and early January.

The National Carer Organisations have produced a useful 'Frequently Asked Questions' guide for carers about the flu vaccine and COVID-19 booster vaccine

Click here to view Frequently Asked Questions - English

The Joint Committee on Vaccination and Immunisation (JCVI) recommends that the booster dose of the coronavirus vaccine is offered to:

  • those living in residential care homes for older adults
  • frontline health and social care workers
  • all adults aged 50 years or over
  • adults aged 16 to 49 years with underlying health
    conditions that put them at higher risk of severe coronavirus
  • unpaid carers and young carers (aged 16 or over)
  • household contacts (aged 16 or over) of immunosuppressed individuals

You will be offered a booster dose of either Pfizer/BioNTech or Moderna vaccine. AstraZeneca may be given as your booster dose if you have medical reasons that mean you cannot have Pfizer/BioNTech or Moderna.

Before getting the booster dose

If you have not had either your first or second dose of the coronavirus vaccine, you should arrange to have them.

Register for your coronavirus vaccine

You will still need the booster dose but the timing of it will depend on when you had your first two doses.

How you will be invited for vaccination

NHS Scotland are following the JCVI advice and offering a booster dose to those most at risk first.

Coronavirus (COVID-19) third dose vaccination

A third dose of the coronavirus vaccine is being offered as an extra ‘top-up’ dose for people with a severely weakened immune system. These people may be less protected than the wider population, as they may not have generated a full immune response to the first two doses.

Who is being offered a third dose?

People aged 12 years and over who had a severely weakened immune system around the time they had their first two doses of the coronavirus vaccine are now being offered a third dose. This includes those who had or have:

  • blood cancers (such as leukaemia or lymphoma)
  • lowered immunity due to treatment (such as steroid medication, biological therapy, chemotherapy or radiotherapy)
  • lowered immunity due to inherited disorders of the immune system
  • an organ or bone marrow transplant
  • diseases that affect the immune system such as poorly controlled HIV.

If you are eligible, NHS Scotland will contact you to arrange your appointment. If you have not received an appointment and think you’ve been missed, contact your clinician or GP to discuss whether you should get a third dose.

Vaccination Drop-In Clinics

Drop-in clinics are open to anyone who:

  • is age 12 or over who needs a first dose; or
  • is age 18 or over and needs their second dose and it has been at least eight weeks since their first dose

Only certain 12-17 year olds are eligible for 2 doses, more information is available from NHS inform.

If it is more convenient, you can cancel your booked appointment and attend a drop-in clinic. You do not need an appointment and you do not need to be registered with a GP to attend a drop-in clinic.

Drop-in clinics are for first and second doses of the covid-19 vaccine only. They cannot be used for the flu, covid third dose or booster vaccinations.

These clinics have limited spaces and will run on a first-come first-served basis. Spaces may run out at any time throughout the advertised time. As is the nature of drop-in clinics they may be busy and people should expect a significant wait. If you attend a drop-in clinic after all the spaces have been used, you will be asked to return on a different day or attend another clinic.

Clinics will have two queues – one for drop-ins and one for people with appointments.

Details of drop-in clinics will be published here when they have been confirmed. Please do not attend a clinic if it is not listed here as a drop-in clinic as you will not be seen.

The venues for drop-in clinics are based on where NHS Lanarkshire have enough physical space to accommodate more people and also the capacity (staffing and number of appointments) to run drop-in clinics.

The number of people attending their vaccination clinics has significantly increased as they are now offering covid booster and flu vaccination appointments.

Sunday 5th December: All of the below centres will open drop-in clinics between 8.15am and 7.30pm.

  • Airdrie Town Hall, Airdrie
  • Alistair McCoist Complex, East Kilbride
  • Banqueting Hall, South Lanarkshire Council Headquarters, Hamilton
  • Braidfute Retail Park, Lanark
  • Fernhill Community Centre, Rutherglen
  • Link Community Centre, Cumbernauld
  • Ravenscraig Regional Sports Facility, Motherwell

Drop-in mobile vaccinations

NHS Lanarkshire are working with the Scottish Ambulance Service to provide a mobile vaccination unit for the rural areas of Lanarkshire. The unit will offer covid booster, flu vaccinations and third doses as well as first and second doses of the covid-19 vaccination. You do not need an appointment, you can just drop-in.

For the covid booster you must be in one the of eligible groups mentioned above and it has been at least 6 months since your second dose of the covid-19 vaccination.

The mobile vaccination clinic will run from 9am to 5pm on:

  • Monday 6 December – Queenzieburn Community Hall, 23 Mill Road, Queenzieburn, G65 9EF
  • Tuesday 7 December – Glenboig Life Centre, 110 Main Street, Glenboig, ML5 2RD
  • Wednesday 8 December – Blackwood and Kirkmuirhill Community Wing, Carlisle Road, Blackwood, ML11 9SB
  • Thursday 9 December – Willie Waddell Sports and Community Centre, Main Street, Forth, ML11 8AA
  • Friday 10 December – St Joseph’s Church, 73 Cardowan Road, Stepps, G33 6AA

Vaccinating 12 to 15 year olds

The Joint Committee on Vaccination and Immunisation (JCVI) has advised that young people aged 12 to 15 at an increased risk of coronavirus (COVID-19) should be offered the Pfizer/BioNTech vaccine.

Vaccination for children and young people at increased risk

Some children and young people are at increased risk including those living with certain conditions. If your child or young person is at increased risk, they are eligible for two doses of the coronavirus vaccine.

List of eligible health conditions:

  • diabetes
  • serious heart problems
  • chest complaint or breathing difficulties including poorly controlled asthma
  • kidney, liver or a gut disease
  • lowered immunity due to disease or treatment (steroid medication, chemotherapy or radiotherapy)
  • an organ transplant
  • a neurodisability or neuromuscular condition
  • a severe or profound learning disability
  • Down’s syndrome
  • a problem with your spleen, e.g sickle cell disease, or you have had your spleen removed
  • epilepsy
  • cancers (such as leukaemia or lymphoma)
  • serious genetic problems

More about the vaccines and health conditions

Vaccine invitations

All children and young people aged 12 to 15 will receive a letter inviting them to attend their vaccination appointment.

Young people aged 16 and 17 should have already received an invitation letter. If you have not received an invitation letter you can register online.

Children and young people aged 12 to 17 can attend open access services to receive their vaccine.

For further information please click here.

Get a record of your COVID-19 vaccination status

Your vaccination status is a record of the coronavirus (COVID-19) vaccinations you've received in Scotland or the Common Travel Area (England, Wales, Northern Ireland, Guernsey, Jersey, Isle of Man or the Republic of Ireland).

You can request a vaccine status if you're aged 12 and over. Those under the age of 12 will not be eligible for a vaccine status.

You may be asked to provide your status when you're travelling abroad or attending certain venues or events.

How to access your COVID status

You can access your COVID Status through the free NHS Scotland Covid Status app on a mobile device. For example, a smartphone.

You can also download or request a copy of your vaccination status online or by phoning the COVID Status Helpline on 0808 196 8565.

Those aged 12 to 17 can only download or request a copy online or via the helpline. They cannot use the app.

Do not contact your GP practice about your coronavirus vaccination status. GP's cannot provide letters showing your coronavirus vaccination status.

Request your vaccination status letter online

You can view your record and request a paper copy of your vaccination status online by logging in using your unique username and password.

Your username can be found in your coronavirus vaccination appointment letter. You can use this to register and create your own password.

Once you have signed in, you should select 'vaccination status' which will allow you to view and request a paper copy of your coronavirus vaccination record letter. Please allow at least 14 days for your vaccination status letter to arrive in the post.

You can view your record and request a paper copy of your vaccination status here by logging in using your unique username and password.

Your username and password can be found in your coronavirus vaccination appointment letter. If you have lost or forgotten your username or password, you can create new ones by selecting the 'recover username' or 'forgotten your password' options.

If you have never received a unique username, you can sign up for one by using the 'recover username' option.

Request your vaccination status letter over the phone

You can also get a copy of your vaccine status by phoning the COVID-19 Status Helpline on 0808 196 8565. 

The helpline is open every day from 10am to 6pm.

Clinical trials

If you were vaccinated as part of an official clinical trial in Scotland, you should have received a letter confirming this.

If you have not received a letter, contact your clinical trial site.

More information for clinical trial participants

Vaccination status for children

Vaccination status letters are not available for children under the age of 12.

If you're travelling abroad, your child may need to show a negative test result. Check the entry requirements for the country you're visiting.

Lost your vaccination status letter

If you lose your paper copy of vaccination status, you should make another request online or phone the COVID-19 Status Helpline on 0808 196 8565 for a replacement. You should receive your copy within 14 days of requesting it.

Incorrect vaccination records

If any data on your Vaccination Status Record is incorrect, you should phone the COVID-19 Status Helpline on 0808 196 8565. The helpline can only resolve issues in relation to vaccinations administered in Scotland.

You do not need middle name(s) for status reports or international travel. If your address on your status is out of date you can still use it for international travel, providing your name and date of birth are correct.

COVID-19 Vaccine information for the BAME Community

Lanarkshire Carers are delighted to have worked in partnership with NHS Lanarkshire, community leaders and members of the local BAME community to support a better understanding of the COVID-19 vaccination and to address concerns about the misinformation targeted at BAME communities via social media.

An information and awareness-raising campaign via social media; specifically WhatsApp, was planned and five videos were produced in English and Urdu / Punjabi to answer questions about the vaccine, to look at the barriers in accessing vaccination and support the uptake of the vaccination within the BAME community. Community representatives such as a teacher, community pharmacist, A&E consultant, consultant psychiatrist and our BAME Carers Services & Equality Coordinator participated in this project. The videos were launched via WhatsApp and are available on the NHS Lanarkshire YouTube channel.

To watch the full series of videos that have been produced, please click here.

Lanarkshire Carers wishes to thank everyone who filmed, edited and shared the marvellous videos.

A video message from Isbah Khan, BAME Carers Services and Equalities Co-ordinator, providing information to members of the BAME community on the COVID-19 vaccine in English.


A video message from Isbah Khan, BAME Carers Services and Equalities Co-ordinator, providing information to members of the BAME community on the COVID-19 vaccine in Urdu.


COVID-19 vaccination and blood clotting

The MHRA is carrying out a detailed review of reports of a very rare blood clotting problem affecting a small number of people who have had the Oxford/AstraZeneca vaccine.

The problem can also happen in people who have not been vaccinated and it's not yet clear why it affects some people.

The coronavirus vaccine can help stop you from getting seriously ill or dying from coronavirus. For people aged 30 or over and those with other health conditions, the benefits of being vaccinated outweigh any risk of clotting problems.

For people under 30 without other health conditions, it's currently advised that it's preferable to have another coronavirus vaccine instead of the Oxford/AstraZeneca vaccine.

If you have already had a first dose of the Oxford/AstraZenica vaccine without suffering any serious side effects you should complete the course. This includes people aged 18 to 29 years who are health and social care workers, unpaid carers and household contacts of those who are severely immunosuppressed.

For further guidance please read the coronavirus vaccination and blood clotting information leaflet

Further information can be found on NHS Inform by clicking here.

COVID-19 Community Testing in Lanarkshire

COVID-19 can be spread by people who don’t have symptoms or the symptoms are so mild people may not recognise that they have the infection.

Test results will help to detect the virus and limit its spread.

Lanarkshire residents can get tested in any of the sites listed below.

If you have symptoms or not, you can get tested at one of our Mobile Testing Units.

The Mobile Testing Units are open every day.

North Lanarkshire

  • Edward Lawson Centre, Wishaw - Monday to Friday (10.00am – 5.30pm), Saturday and Sunday (10.00am – 5.00pm)
  • Chapelhall Senior Citizens Centre, Lauchope Street, Chapelhall, ML6 8SR - Monday to Friday (10.00am – 5.30pm), Saturday and Sunday (10.00am – 5.00pm)
  • Iain Nicholson Recreation Centre, Chryston, (please note this is pedestrian only no vehicle access) - Monday to Friday (10.00am – 5.30pm), Saturday and Sunday (10.00am – 5.00pm)
  • Ravenscraig Regional Sports Facility, 1 O'Donnell Way, Motherwell ML1 2TZ - Monday to Friday (10.00am – 5.30pm).
  • Sir Matt Busby Sports Centre, Bellshill - Monday to Friday Monday to Friday (10.00am – 5.30pm), Saturday and Sunday (10.00am – 5.00pm)
  • Strathclyde Park car park one (past the Watersports Centre) 366 Hamilton Rd, Motherwell ML1 3ED - Saturday and Sunday (10.00am – 5.00pm)
  • Time Capsule, Coatbridge - Monday to Friday Monday to Friday (10.00am – 5.30pm), Saturday and Sunday (10.00am – 5.00pm)

Regional Testing Sites (walk-through)

Please remember to book a test before attending these sites.

  • Fleming House, Cumbernauld (8am-8pm)
  • Chapel lane Car Park, Airdrie (8am-8pm)
  • Broadwood Stadium, Cumbernauld (8am-8pm)

South Lanarkshire

Please remember to book a test before attending these sites.

  • Cathkin Community Wing, Burnside Road, Rutherglen, G73 4AA - Saturday and Sunday (10.00am-4.00pm)
  • Hamilton, Caird Street car park - Monday to Sunday (10.00am - 5.30pm)
  • John Wright Sports Centre (East Kilbride) – Monday to Saturday (10.00am-4.30pm) closed on Sundays
  • Carluke (Lifestyles), Carnwath Road, Carluke ML8 4DF - Monday to Friday (10.00am-2.30pm) and Sundays (10.00am-4.00pm) - no Saturday service
  • Eastfield (Lifestyles), 101 Glenside Dr, Rutherglen, Glasgow G73 3LW - Monday to Friday (10.00am - 2.30pm) Saturday and Sunday (10.00am-4.00pm)
  • Newton Farm Primary School/Community Wing, Harvester Avenue Cambuslang G72 6AA - Saturday (10.00am-4.30pm) and Sunday (10.00am-4.00pm)

Local Testing Sites 

Please remember to book a test before attending these sites.

  • Red Deer Centre, East Kilbride (8am-8pm)
  • Eddlewood Hall, Hamilton (8am-8pm)
  • Springwells Neighbourhood Hall, Blantyre (8am-8pm)

For up-to-date information on who is eligible to be tested and where to go to access this, please visit the NHS Inform website. If you are unable to access the website, please call 0800 028 2816 to book a test

If you do not have any symptoms of COVID-19, you can go along to an Asymptomatic Testing Site.

North Lanarkshire

Airdrie Leisure Centre, Motherwell St, Airdrie, ML6 7HU. Lateral flow testing devices can be collected from this site.

Monday to Friday: 9.30am – 12.00pm and 1pm – 4.30pm

Saturday and Sunday: 9.30am – 12.00pm and 12.30pm - 2.30pm

South Lanarkshire

  • Larkhall Leisure Centre, Broomhill Dr, Larkhall, ML9 1QP. Lateral flow testing devices can be collected from this site.

Monday to Friday: 9.30am to 4.30pm
Saturday and Sunday: 10.30am to 2.30pm (POP UP DISTRIBUTION ONLY FOR LFD KITS)

Lateral flow testing kits can also be collected a from local pharmacies. Use this link to find your nearest pharmacy that offers this collection service -

They can also be ordered online at or by calling 119 to order home delivery.

Access to Regular Rapid Lateral Flow (LFD)Testing

Free lateral flow test kits are available for anyone without symptoms and available for pick up without an appointment from many local walk-in or drive-through test sites from 3:30pm each day, or by ordering online or by phone, for people to test themselves twice-weekly.

It means anyone without COVID-19 symptoms who does not already have access to asymptomatic testing in their workplace or community can test themselves. This includes anyone planning travel to a Scottish island so they can test themselves before their journey.

Each pack contains seven rapid lateral flow device tests that can provide results in around 30 minutes. A positive result means people should self-isolate with their household and order a PCR test to confirm the positive result.

A negative LFD test result is not a guarantee that you do not have COVID-19. You should continue to follow coronavirus FACTS guidance and restrictions in place in your area.

Who can get a rapid LFD test

You can get rapid lateral flow devices (LFDs), for twice-weekly testing, if:

  • you do not have COVID-19 symptoms
  • you live in Scotland
  • you have not been told to self-isolate

You need to be 18 or over to collect or order the test kits. 

You should not access rapid LFD tests in this way if:

  • you have tested positive for COVID-19 in the previous 90 days
  • you can get tested through your workplace or education setting (ask them for rapid LFD tests)
  • you need to take a test for international travel

Do not use a rapid LFD test if you have COVID-19 symptoms. If you have symptoms you must self-isolate immediately and book a PCR test through NHS Inform.

Get a rapid LFD test

There are a number of ways you can get a rapid LFD test.

If you currently get rapid LFD test kits from your nursery or childcare provider, school, college, university or workplace you should continue to do so.

Carry out a rapid LFD test at home (order online or collect at test site)

Order online for home delivery

Your order will contain one pack with seven LFD tests inside, and it will be delivered to your home in one to two days. You can only order one pack per household each day.

If you’re ordering for another household in addition to your own household, you should:

  • complete a separate order
  • use their personal details including name, address, date of birth and email address

If you cannot place an order online, you can order by calling 119.

Collect a rapid LFD test kit from your nearest COVID-19 test site

Up to two packs of seven LFD tests can be collected per household. If you are collecting for multiple people, up to four packs of seven LFD tests can be collected.

You can collect your packs of LFD tests from a COVID-19 test site between 3.30pm to 8pm. You do not need to book an appointment.

Carry out a rapid LFD test at a test site

You may be able to visit a community asymptomatic test site if they are available in your area.

Check the targeted community testing page to see if there is a community asymptomatic test site in your local authority.

How to take a rapid LFD test

Find out how to take a rapid LFD test (video) on NHS Inform.

Report your rapid LFD test results

You must report your result the day you take a rapid LFD test. Report your lateral flow test results on

More information on how to report your result, as well as information on what to do if your result is positive, is available of NHS Inform.

Access to testing for Coronavirus (COVID-19) for Unpaid Carers

Unpaid carers have been included in the priority groups of key workers who are able to access testing for Coronavirus (COVID-19), if they are symptomatic or have household members who are symptomatic. 

If you are an unpaid carer, you can find further information on eligibility and access to testing on the Scottish Government website.

The National Carers Organisations have also released a guide answering questions related to unpaid carers accessing testing:

Coronavirus(Covid-19) National Carer Organisation's Briefing (May20).pdf

NHS Scotland Test and Protect App

The Protect Scotland app from NHS Scotland’s Test and Protect is a free, mobile phone app designed to help us protect each other and reduce the spread of coronavirus.

The app will alert you if you have been in close contact with another app user who tests positive for coronavirus. And if you test positive, it can help in determining contacts that you may have otherwise missed while keeping your information private and anonymous.

Using the Protect Scotland app, along with sticking to current public health measures, will help us to stay safe when we meet up, socialise, work or travel.

Downloading and using Protect Scotland will never be a requirement. However, as we see the rate of infection start to rise, it is important that we all download and use the Protect Scotland app to help stop the spread of coronavirus. We know the more of us that do, the more effective it will be.

Check In Scotland App

Check In Scotland allows Test and Protect contact tracers to get in touch if there are cases linked to a venue you have visited. Download the app today to help break chains of transmission and stop the spread of coronavirus.

Check In Scotland will allow you to log your contact details with any business or venue displaying the Check In Scotland Test and Protect QR code poster.

This includes:

  • pubs, bars, restaurants and cafes
  • tourism and leisure businesses, such as theme parks, museums and cinemas
  • close contact services, including hairdressers, barbers, beauticians, tattooists, sports and massage therapists
  • services run by local councils, such as libraries, leisure centres and registration offices
  • cremation authorities, burial authorities, places of worship or funeral director service rooms offering funeral services
  • places of worship

Check In Scotland works with NHS Scotland's Test and Protect contact tracing system to:

  • collect your details
  • alert you if you came into close contact with someone at a business or venue who later tests positive for COVID-19

If you get an alert, it will give you some advice about what you should do next.

Anyone over the age of 12 can use the Check In Scotland service. The service is designed to take as few details from you as needed. These details will be kept securely for 21 days before being deleted, unless someone who's part of the NHS Test and Protect response team needs to keep them for longer for public health reasons.

You can choose between using the Check In Scotland online form to check in and out of venues or the Check In Scotland app.

You can download the Check In Scotland app from the Apple App Store and the Google Play Store.

The Check In Scotland service and app, and the Protect Scotland app, are not the same thing. You can find out more about the Protect Scotland app and Test and Protect from NHS Inform. You should use the Check In Scotland service when you visit a business or venue that displays a Check In Scotland poster. The Check In Scotland service is only for use in Scotland. If you live in England or Wales, you should use the Track and Trace app and the NHS England and Wales QR code service.

For further information on how Check In Scotland works, please click here.

General Guidance for Carers

Follow Core Public Health Advice

A lot of misinformation is circulating about coronavirus. Make sure you follow advice from reputable sources. We suggest checking the following websites regularly as advice and guidance is changing on a regular basis:

NHS Inform

NHS Lanarkshire

South Lanarkshire Council

North Lanarkshire Council

Scottish Government

UK Government

Young Scot

Information on COVID-19 is also available in different languages and formats via NHS Inform:

NHS Inform - Other languages and formats

Shield those at high risk

Shielding is for people, including children, who are at very high risk of severe illness from coronavirus (COVID-19). It’s also for their family, friends and carers. Shielding measures should be used when an extremely vulnerable person is living in their own home, with or without additional support. This includes extremely vulnerable people living in long-term care facilities.

New stay at home regulations introduced into Mainland Scotland on 05 January 2021:

Click here for more information on Shielding

Take steps to reduce the risk of catching or spreading coronavirus at home

This is particularly important if you regularly have people coming into your home to support the person you care for such as care workers or health practitioners. Take a single-person approach where possible when caring for vulnerable friends and relatives. Follow hygiene and infection control guidelines:

Click here for information on how to avoid catching or spreading coronavirus

If you think you have been in close contact with someone with coronavirus, take extra precaution around social distancing and check if you have symptoms using the coronavirus symptom checker:

Click here to check your symptoms

Plan for emergencies and have contingency plans in place

If you have not done so already, consider having an emergency plan and/or anticipatory care plan in place for the person you care for:

Click here for more information on Emergency Planning

Click here for more information on Anticipatory Care Planning

Ensure you have key information to hand about the person you care for. It might be worth writing down some vital details such as their medical conditions, medications they take, what they like and dislike etc in case someone needs to assist with the caring role.

If you are unable to provide essential care for someone, you should contact your local social work department for support. If a formal provision of care is already in place it might be worth checking with the care provider or the local authority what their contingency plans are.

Make the most of your support networks

Ensure family, friends, the organisations and community resources you engage with are aware of your circumstances and are available to assist if needs be.

Many local and national organisations are helping with the current challenges that people, communities and our health and care services are facing:

Support for Community and Voluntary Organisations in North Lanarkshire

COVID-19 Community Wellbeing Line (South Lanarkshire)

SCVO Community Assistance Directory

Use technology to keep in touch

Consider using technology to keep in touch with others rather than meeting in person, particularly if people are elderly or have underlying health conditions.

If you are working, make sure your employer knows you are a carer

Check to see if your employer has any plans in place for staff affected by coronavirus. Check what your employment rights are:

Click here for more information on your employment rights

If you are struggling financially

Speak to the people and organisations you owe money to, many are acknowledging the current situation and may be able to help. Visit the Citizens Advice Scotland website for more advice if you can't pay your bills because of coronavirus:

Click here if you can’t pay your bills because of coronavirus

Be sensible and consider others

Panic buying, stock piling, attending your GP practice or the hospital unnecessarily or ignoring coronavirus advice can put the most vulnerable and subsceptible people in our society at risk.

Tips to make sure your face covering is as effective as possible

Physical distancing, hand hygiene and respiratory hygiene are the most important and effective things we can all do to prevent the spread of coronavirus and sticking to the FACTS are more important than ever. Face coverings are not an alternative to any of these other precautions.

The best available scientific evidence is that, when used correctly, face coverings may provide additional protection from transmission of COVID-19, to both the wearer and those around the wearer, especially in crowded and less well ventilated spaces, and worn in addition to 2m physical distancing.

Wearing your face covering correctly will help protect yourself and others from coronavirus. It's more important than ever.

For further information and guidance on wearing a face covering please visit:

Self-isolation information and support

Do you have coronavirus symptoms? You and your household need to self-isolate.

If you have a cough, high temperature or loss/change in taste or smell, you and your whole household need to stay at home and you need to get a test straight away. You can do this at or by calling 0800 028 2816 if you cannot get online. You and your whole household should then stay at home until the test results come back. If you test positive, you and your household need to continue to self-isolate. If you test negative, you can stop self-isolating as long as you feel well and have not had a high temperature for 48 hours (without taking any medicines to treat a high temperature). Your household can stop isolating too.

Also, if you have been with someone who has tested positive or if you have been to a country on the quarantine list, you should self-isolate. That’s even if you don’t have symptoms of coronavirus.

How long should I self-isolate?
If you get coronavirus symptoms, stay in your home for 10 days. Others in your household need to stay at home for 10 days too in case they develop symptoms. That includes everyone who lives in your home.

How do I self-isolate?
Self-isolation means staying at home all the time, with no other households coming inside.
• Don’t pop to the shops, even if you’re wearing a face covering
• Don’t go to school or nursery
• Don’t take the dog for a walk
• Don’t let people come into your home to bring shopping, look after children or for any other gathering

Click here for further information on Self Isolation

The above information is also availabe in Arabic, Simplified Chinese, Traditional Chinese, Polish, Punjabi, Urdu. Additional Languages can be viewed by clicking here.

Personal Protective Equipment (PPE) for Unpaid Carers

Lanarkshire Carers Centre can assist eligible unpaid carers to access Personal Protective Equipment (PPE) through local distribution hubs in North and South Lanarkshire. If you require PPE and need assistance to access this via your local distribution hub, please contact us on 01698 428090/01236 755550. More information on when PPE is required can be found on the Scottish Government website:

Lanarkshire Carers - Support for Carers

In the interests of carers, the people they care for and our staff, Lanarkshire Carers has taken necessary measures to help delay the spread of coronavirus which has impacted some of our services. We are still available to support you with your caring role. Our staff are engaging with carers who regularly use our services, phoning them to check in, updating and offering emotional support, talking to, listening to and helping carers. We are also contacting carers who haven’t engaged with us for a while. Here is a list of the services we currently offer:

Telephone Support 

All our staff are available for carers via telephone during office hours if you need information, advice or support with your caring role. Please contact us on 01698 428090/01236 755550.

Online Carer Training

We have scheduled a number of online training opportunities for carers, which are available on our website. Further training opportunities will be published in due course and if you have any suggestions for training that may benefit you, please feel free to complete our training needs analysis form under the 'Future Training' section:

Click here to view our Carer Training Opportunities

Legal Telephone Appointments

You can arrange a 20 minute telephone appointment with a solicitor to discuss guardianship, power of attorney and will-writing. Please complete the following form and we can arrange an appointment for you:

Request a Telephone Legal Appointment

If you experience any difficulties using this form, please contact us on 01236 755550/01698 428090.

Short Breaks Bureau

We can provide carers with information on opportunities to take a short break from their caring role, including grant funding and other useful resources that may help:

Click here to view our Short Breaks Bureau page

Short Breaks may need to be rearranged by carers who have already accessed opportunities or funding from us to take a break from caring. If you need to talk to us about rearranging your break or accessing short break opportunities, please contact us on 01698 428090/01236 755550.

Lanarkshire Carers Call

Our Lanarkshire Carers Call service provides a weekly, fortnightly, monthly telephone call to carers. This regular, friendly call can help carers feel less isolated and provides contact for further support when required. This service is available in a range of languages including English, Urdu, Punjabi and Polish. 

Carer Card

We are pleased to announce that we have launched a newly-styled card in line with our new branding. In addition to this, we are now offering an interactive digital carer card for use on a compatible smartphone. At present we are unable to process requests for new or replacement physical cards. If you are a current cardholder and use a card with the old-style branding, this card will still be valid until it expires. Carer Card applications can be submitted online, Click here for more information on our Carer Card.

Online Support

You can request and access support from us online via our website and on social media. Follow us on facebook and twitter to stay up to date or sign up to our electronic mailing list

Other Useful Resources

The Scottish Government has also issued issued specific advice for carers:

Coronavirus (COVID-19) - advice for unpaid carers: April 2020

UK Guidance for those who provide unpaid care to friends or family:

UK guidance for unpaid carers

NHS Lanarkshire Psychological Services has produced very useful guidance around managing anxiety:

Managing anxiety in the coronavirus (Covid-19) pandemic (pdf)

Some other helpful information for carers in Lanarkshire can be found below:

Stay At Home - A guide for people with Coronavirus (COVID-19)

Free School Meal Provision - Club 365 (North Lanarkshire)

Free School Meal Provision (South Lanarkshire)

Resources for autistic people and families (The National Autistic Society)

We are here to support you with your caring role and will keep you up to date with any relevant information or changes as things progress. Please make sure your contact details are up to date with us in case we need to contact you. If your details have changed recently, please contact us on 01698 428090 / 01236 755550 and we will update our records. 

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