Caring and Coronavirus (COVID-19)


As a carer you may be concerned about how Coronavirus (COVID-19) will impact your health, the health of the person you care for and/or your caring role. We have provided some useful information and guidance below to help you understand the current situation and the support that is available to help you in your caring role.


Last updated: 23 July 2021

Public information and guidance around Coronavirus (COVID-19) is changing on a regular basis. We will try to keep all of the information we publish here as accurate and up to date as possible.

As of Monday 19 July 2021, all of Scotland is at Level 0.

At Level 0:

  • you can meet socially in groups:
    • of up to 8 people from 4 households in your home or theirs – and can stay overnight
    • of up to 10 people from 4 households in an indoor public place like a café, pub or restaurant (please note that from 19 July, hospitality settings will be required to close at 00:00 hours)
    • of up to 15 people from 15 households outdoors
  • under 12s do not count towards the total number of people or households meeting outside but count towards the household numbers indoors (please note that from 19 July, under 12s do not count towards the total number of people meeting outside or indoors)
  • you do not need to physically distance from family and friends in a private home
  • from 19 July, you will not need to physically distance outside within your social grouping of up to 15 people, but you do need to continue to maintain at least 1 metre from all others outside
  • from 19 July you need to maintain at least 1m distance from other households in all indoor public settings
  • you can travel anywhere in Scotland in Levels 0, 1 or 2 but must not enter a Level 3 or 4 area unless for a permitted reason
  • you can travel anywhere in England, Wales, Northern Ireland, the Isle of Man or the Channel Islands - before you travel you must check the travel rules in those countries
  • you can provide informal childcare, for example to look after a grandchild
  • up to 200 people can attend weddings and funerals
  • you can take part in any sport or exercise activity, including adult indoor contact sports
  • tradespeople can carry out any work in your home such as painting, decorating or repairing
  • you should work from home where possible (please note that from 19 July, current Level 0 allowances to return to offices in a limited and phased way are now being changed to post Level 0)

What can open at Level 0

Places and business that can open at Level 0 include:

  • cafés, pubs and restaurants
  • all shops and stores
  • all close contact services including hairdressers, barbers and beauty salons
  • all sport and exercise
  • tourist accommodation
  • all visitor attractions
  • all public buildings like libraries and community centres
  • all entertainment (apart from nightclubs and adult entertainment)
  • stadiums and events – with maximum numbers
  • a limited and phased return to offices

What must close at Level 0

Places and business that must close at Level 0 include:

  • nightclubs and adult entertainment

View a graphic of the key dates for easing lockdown restrictions.

To read the full updated stay local guidance from the Scottish Government, please click here.


COVID-19 Vaccine

Registering for a COVID-19 vaccine

You can register for a COVID-19 vaccination through the online self-registration portal.

This is a convenient and immediate way to register for your coronavirus vaccine and receive your vaccination appointment details.

You will receive alerts and information digitally rather than through the post. It will also help to keep your contact details up to date and make sure you aren’t missed.

Who can currently use the registration service?

You are eligible to register for vaccination using this service if you:

  • have not already had your first COVID-19 vaccination
  • are registered with a GP surgery in Scotland
  • are over 18 years old (as of 31st October 2021)

You can also register if you are 16 or 17 years old, and fall under any of the following clinical risk groups:

  • Chronic respiratory disease
  • Chronic heart disease and vascular disease
  • Chronic kidney disease
  • Chronic liver disease
  • Chronic neurological disease
  • Diabetes mellitus and other endocrine disorders
  • Immunosuppression
  • Asplenia or dysfunction of the spleen
  • Morbid obesity
  • Severe mental illness
  • Younger adult in a long-stay nursing and residential care setting

If you are an unpaid carer or an adult living with someone who is immunosuppressed and have not registered for a vaccination you should call the national COVID-19 Vaccination Helpline on 0800 030 8013.

If anyone you know is eligible but they don’t have access to the internet or a smartphone, they can still register for SMS and email updates by phoning the national COVID-19 Vaccination Helpline on 0800 030 8013.

Use the COVID-19 vaccine registration service

If you don’t register

If you don’t register via the online registration portal, NHS Lanarkshire will send out an appointment to you via the post. You should make sure that your address details registered at your GP surgery are up to date so that you aren’t missed.

Alternatively, NHS Lanarkshire are currently running drop-in vaccination clinics.

Click here to find your local drop-in vaccination clinic

Register for a vaccine

The online registration form will ask for details such as your:

  • name
  • Community Health Index (CHI) number (if available)
  • date of birth
  • postcode
  • gender
  • contact details

How can I find my CHI number?

Your CHI number is a unique number you are allocated when you register with your GP.

You will be able to complete the registration form without knowing your CHI number, but it will help NHS Scotland to match your record if you do know it.

You can find your CHI number in most documents or letters sent to you by NHS Scotland, such as your:

  • prescriptions
  • test results
  • hospital referral letters
  • appointment letters

Sharing these details allows NHS Scotland to correctly identify you and arrange your vaccination appointment in an appropriate location.

You can choose your preferred contact method and NHS Scotland will contact you with any updates and information you might need.

After registering

Once you have submitted your details, you'll receive a text or email confirming that you’ve registered successfully.

You’ll receive a second text or email with your appointment details. This is based on the availability of vaccine supplies and staff.

The vaccine you'll be given

You'll be offered a vaccine appropriate for your age group.

Currently, the JCVI guidance is that an alternative to the Oxford/AstraZeneca vaccine should preferably be given to those under the age of 40 (who are not part of priority groups 1 to 9) where possible, unless they have already been given the first dose safely. It’s therefore likely that you'll be offered either the Pfizer or Moderna vaccines.

The National Carer Organisations have produced a useful 'Frequently Asked Questions' list for carers about the vaccine:

Click here to view Frequently Asked Questions

If you don’t have a GP practice

You can still get your COVID-19 vaccination even if you aren’t registered with a GP practice or don’t have a Community Health Index (CHI) number.

You should phone the national COVID-19 Vaccination Helpline on 0800 030 8013 and they will take you through the process.


Get a record of your COVID-19 vaccination status

Your vaccination status is a record of the COVID-19 vaccinations you have received. Your status includes your name, date of birth, and any coronavirus vaccinations you have received in Scotland.

Do not contact your GP practice about your coronavirus vaccination status. GP's cannot provide letters showing your coronavirus vaccination status.

You can request a printed copy of your vaccination status online or by phoning the COVID-19 Status Helpline.

If you have previously downloaded your coronavirus vaccination status letter, you will need to request a new printed copy.

Request a print version of your record online

You can view and request to print your vaccination status online by logging in using your unique username and password. Your username and password can be found in your coronavirus vaccination appointment letter.

  • If you have lost or forgotten your username or password, you can create new ones by selecting the 'recover username' or 'forgotten your password' options.
  • If you have never received a unique username, you can sign up for one by using the 'recover username' option.

Once you have signed in, you should select 'vaccination status' which will allow you to view and request to print your coronavirus vaccination record letter.

Your record will be sent by first class post. Make sure you allow plenty of time for your record to arrive before you travel. 

If you are requesting your vaccination status letter, don't leave this until the last minute. You should request your status letter well in advance of overseas travel. Letters will be sent first class post and should arrive within 14 days.

Request a print version of your record via the helpline

You can also get a copy of your vaccine status by phoning the COVID-19 Status Helpline on 0808 196 8565. The helpline is open every day from 10am to 6pm.

Lost your vaccination status letter?

If you lose your vaccination status letter, you should phone the COVID-19 Status Helpline on 0808 196 8565 for a replacement.

Keep your vaccination status letter in a safe place, you will not be able to access a replacement abroad.

Incorrect vaccination records

If any data on your Vaccination Status Record is incorrect, you should phone the COVID-19 Status Helpline on 0808 196 8565.

For further information, please click here.


COVID-19 Vaccine information for the BAME Community

Lanarkshire Carers are delighted to have worked in partnership with NHS Lanarkshire, community leaders and members of the local BAME community to support a better understanding of the COVID-19 vaccination and to address concerns about the misinformation targeted at BAME communities via social media.

An information and awareness-raising campaign via social media; specifically WhatsApp, was planned and five videos were produced in English and Urdu / Punjabi to answer questions about the vaccine, to look at the barriers in accessing vaccination and support the uptake of the vaccination within the BAME community. Community representatives such as a teacher, community pharmacist, A&E consultant, consultant psychiatrist and our BAME Carers Services & Equality Coordinator participated in this project. The videos were launched via WhatsApp and are available on the NHS Lanarkshire YouTube channel.

To watch the full series of videos that have been produced, please click here.

Lanarkshire Carers wishes to thank everyone who filmed, edited and shared the marvellous videos.

A video message from Isbah Khan, BAME Carers Services and Equalities Co-ordinator, providing information to members of the BAME community on the COVID-19 vaccine in English.

 

A video message from Isbah Khan, BAME Carers Services and Equalities Co-ordinator, providing information to members of the BAME community on the COVID-19 vaccine in Urdu.

COVID-19 vaccination and blood clotting

The MHRA is carrying out a detailed review of reports of a very rare blood clotting problem affecting a small number of people who have had the Oxford/AstraZeneca vaccine.

The problem can also happen in people who have not been vaccinated and it's not yet clear why it affects some people.

The coronavirus vaccine can help stop you from getting seriously ill or dying from coronavirus. For people aged 30 or over and those with other health conditions, the benefits of being vaccinated outweigh any risk of clotting problems.

For people under 30 without other health conditions, it's currently advised that it's preferable to have another coronavirus vaccine instead of the Oxford/AstraZeneca vaccine.

If you have already had a first dose of the Oxford/AstraZenica vaccine without suffering any serious side effects you should complete the course. This includes people aged 18 to 29 years who are health and social care workers, unpaid carers and household contacts of those who are severely immunosuppressed.

For further guidance please read the coronavirus vaccination and blood clotting information leaflet

Further information can be found on NHS Inform by clicking here.


Locations of COVID-19 vaccination centres

An updated list of all NHS Lanarkshire's Covid-19 vaccination centres in now available on their website by clicking here. Please wait to be contacted about your vaccination appointment, there's no need to contact them or your GP practice.

Clinic venues

Drop-in clinics

The NHS Lanarkshire COVID-19 Vaccination drop-in clinics are open from 9am to 5pm in seven local centres and every day from 12noon to 7.30pm in Ravenscraig Regional Sports Facility, Motherwell and the Alistair McCoist Complex in East Kilbride.
 
From Monday 19 July 2021 onwards (every day): Ravenscraig Regional Sports Facility, Motherwell and Alistair McCoist Complex, East Kilbride will run from 8.30am to 7.30pm.
 
They are open to anyone who:
  • is age 18 or over who has not had a first dose; and
  • has waited eight weeks or more since their first dose.

If it is more convenient, you can cancel your booked appointment and attend a drop-in clinic.

Local Drop-in Clinics

 
  • Thursday 22 July: St Nicholas Church Hall, Lanark – 9am to 5pm
  • Thursday 22 July: Whitehill Neighbourhood Centre, Hamilton – 9am to 5pm
  • Thursday 22 July: Stonehouse Lifestyles, Stonehouse – 9am to 5pm
  • Thursday 22 July: Time Capsule, Coatbridge – 9am to 5pm

  • Friday 23 July: St Nicholas Church Hall, Lanark – 9am to 5pm
  • Friday 23 July: Fernhill Community Centre, Rutherglen – 9am to 5pm
  • Friday 23 July: Whitehill Neighbourhood Centre, Hamilton – 9am to 5pm
  • Friday 23 July: Stonehouse Lifestyles, Stonehouse – 9am to 5pm
  • Friday 23 July: Time Capsule, Coatbridge – 9am to 5pm

  • Saturday 24 July: St Nicholas Church Hall, Lanark – 9am to 5pm
  • Saturday 24 July: Fernhill Community Centre, Rutherglen – 9am to 5pm
  • Saturday 24 July: Time Capsule, Coatbridge – 9am to 5pm
  • Saturday 24 July: Sir Matt Busby Sports Complex, Bellshill – 9am to 5pm

  • Sunday 25 July: Fernhill Community Centre, Rutherglen – 9am to 5pm
  • Sunday 25 July: Time Capsule, Coatbridge – 9am to 5pm
  • Sunday 25 July: Sir Matt Busby Sports Complex, Bellshill – 9am to 5pm

  • Monday 26 July: Fernhill Community Centre, Rutherglen – 9am to 5pm
  • Monday 26 July: Stonehouse Lifestyles, Stonehouse – 9am to 5pm
  • Monday 26 July: Muirfield Community Centre, Cumbernauld – 9am to 5pm
  • Monday 26 July: Sir Matt Busby Sports Complex, Bellshill – 9am to 5pm

  • Tuesday 27 July: Whitehill Neighbourhood Centre, Hamilton – 9am to 5pm
  • Tuesday 27 July: Stonehouse Lifestyles, Stonehouse – 9am to 5pm
  • Tuesday 27 July: Muirfield Community Centre, Cumbernauld – 9am to 5pm
  • Tuesday 27 July: Sir Matt Busby Sports Complex, Bellshill – 9am to 5pm

  • Wednesday 28 July: Whitehill Neighbourhood Centre, Hamilton – 9am to 5pm
  • Wednesday 28 July: Muirfield Community Centre, Cumbernauld – 9am to 5pm

  • Thursday 29 July: St Nicholas Church Hall, Lanark – 9am to 5pm

  • Friday 30 July: St Nicholas Church Hall, Lanark – 9am to 5pm

  • Saturday 31 July: St Nicholas Church Hall, Lanark – 9am to 5pm

 

Support for travel to vaccination clinics

Due to the move to more local centres the dedicated vaccination shuttle bus from Cumbernauld to Ravenscraig will stop running from Monday 12 July. From this date all appointments and drop-in clinics inthis area will be at Muirfield Community Centre. The shuttle bus from Motherwell train station to Ravenscraig will continue to run throughout the summer, as this is a local centre for people in that area.
 
SPT has set up a dedicated enquiry line for public transport to vaccination clinics. This is the first point of contact for all public transport enquiries. Call 0141 465 1878 (open 24 hours a day, 7 days a week) or visit www.travelinescotland.com/lts/#/travelInfo to plan your journey.
 
Shuttle buses

A dedicated shuttle bus is now running from Motherwell, to Ravenscraig. These buses are only for people attending their vaccination appointment and are free of charge.

Vac1 bus – runs every 30 minutes (on the hour and half past) from Motherwell train station to Ravenscraig. Journey takes 10 minutes. Full timetable available at Traveline Scotland.

Existing bus routes
Other existing bus routes (240X/241X and 366, 367 services) have been amended so they now visit Ravenscraig directly. Information and a Journey Planner is available from SPT and through Traveline Scotland:

A number of existing bus routes travel to the Alastair McCoist Complex in East Kilbride. Information is available from SPT. There are a number of travel options available and trained staff will find the most appropriate way for everyone to attend a vaccination appointment. More information for travel
to vaccination clinics is available at travelinescotland.com/vaccination

You can also download the above Travel Guide here.


NHS Scotland Test and Protect App

The Protect Scotland app from NHS Scotland’s Test and Protect is a free, mobile phone app designed to help us protect each other and reduce the spread of coronavirus.

The app will alert you if you have been in close contact with another app user who tests positive for coronavirus. And if you test positive, it can help in determining contacts that you may have otherwise missed while keeping your information private and anonymous.

Using the Protect Scotland app, along with sticking to current public health measures, will help us to stay safe when we meet up, socialise, work or travel.

Downloading and using Protect Scotland will never be a requirement. However, as we see the rate of infection start to rise, it is important that we all download and use the Protect Scotland app to help stop the spread of coronavirus. We know the more of us that do, the more effective it will be.


Check In Scotland App

 
Check In Scotland allows Test and Protect contact tracers to get in touch if there are cases linked to a venue you have visited. Download the app today to help break chains of transmission and stop the spread of coronavirus.

Check In Scotland will allow you to log your contact details with any business or venue displaying the Check In Scotland Test and Protect QR code poster.

This includes:

  • pubs, bars, restaurants and cafes
  • tourism and leisure businesses, such as theme parks, museums and cinemas
  • close contact services, including hairdressers, barbers, beauticians, tattooists, sports and massage therapists
  • services run by local councils, such as libraries, leisure centres and registration offices
  • cremation authorities, burial authorities, places of worship or funeral director service rooms offering funeral services
  • places of worship

Check In Scotland works with NHS Scotland's Test and Protect contact tracing system to:

  • collect your details
  • alert you if you came into close contact with someone at a business or venue who later tests positive for COVID-19

If you get an alert, it will give you some advice about what you should do next.

Anyone over the age of 12 can use the Check In Scotland service. The service is designed to take as few details from you as needed. These details will be kept securely for 21 days before being deleted, unless someone who's part of the NHS Test and Protect response team needs to keep them for longer for public health reasons.

You can choose between using the Check In Scotland online form to check in and out of venues or the Check In Scotland app.

You can download the Check In Scotland app from the Apple App Store and the Google Play Store.

The Check In Scotland service and app, and the Protect Scotland app, are not the same thing. You can find out more about the Protect Scotland app and Test and Protect from NHS Inform. You should use the Check In Scotland service when you visit a business or venue that displays a Check In Scotland poster. The Check In Scotland service is only for use in Scotland. If you live in England or Wales, you should use the Track and Trace app and the NHS England and Wales QR code service.

For further information on how Check In Scotland works, please click here.


COVID-19 Community Testing in Lanarkshire

COVID-19 can be spread by people who don’t have symptoms or the symptoms are so mild people may not recognise that they have the infection.

Lanarkshire residents can get tested in any of the sites listed below.

If you have symptoms or not, you can get tested at one of the Community Mobile Testing Units.

The units are open every day from 9:30am to 5:30pm

North Lanarkshire

  • Chapelhall Senior Citizens Centre, Lauchope Street, Chapelhall, ML6 8SR - until until Saturday 31 July (9.30am – 5.30pm)
  • Edward Lawson Centre, 297 Coltness Road, Wishaw ML2 7EX - until until Saturday 31 July (9.30am - 5.30pm)
  • Ravenscraig Regional Sports Facility, 1 O'Donnell Way, Motherwell ,ML1 2TZ - until Tuesday 31 August (9.30am-5.30pm)
  • Sir Matt Busby Sports Complex, Main Street, Bellshill ML4 3DP - until Saturday 31 July (9.30am-5.30pm)
  • The Time Capsule, 100 Buchanan St, Coatbridge, ML5 1DL - until Tuesday 31 August (9.30am – 5.30pm)
  • Iain Nicholson Recreation Centre, Chryston, (9.30am – 5.30pm)

Regional Testing Sites (walk-in)

  • Fleming House, Cumbernauld (8am-8pm)
  • Chapel lane Car Park, Airdrie (8am-8pm)
  • Broadwood Stadium, Cumbernauld (8am-8pm)

Lateral flow testing devices can be collected from all of these sites.

LFD collection pop-up sites
Lateral flow testing devices can be collected at pop-up sites from the following locations between 10am until 2pm on the dates listed below:

  • Monday: Allanton Community Centre – 12/7, 19/7, 26/7 and 2/8

  • Tuesday: Garrell Vale, Kilsyth – 6/7, 13/7, 20/7, 27/7 and 3/8

  • Wednesday: Jim Foley, Craigneuk – 7/7, 14/7, 21/7, 28/7 and 4/8

  • Thursdays: Old Monkland Community Centre - 8/7, 15/7, 22/7, 29/7 and 5/8

  • Friday: Burnhead Community Centre, Viewpark – 9/7, 16/7, 23/7, 30/7 and 6/8

South Lanarkshire

  • Fernhill Community Centre, 12 Auchenlarie Drive, Rutherglen, G73 4EQ - until Saturday 31 July - Monday to Sunday (9.30am-5.30pm)
  • Hamilton, Caird Street car park - until Saturday 31 July (9.30am - 5.30pm)
  • Lifestyle Eastfield, 101 Glenside Dr, Rutherglen, Glasgow G73 3LW, until Saturday 31 July - Monday to Friday (9.30am - 2.30pm) Saturday and Sunday (9.30am-5.30pm)
  • Newton Farm Primary School/Community Wing, Harvester Avenue Cambuslang G72 6AA, until Saturday 31 July - Monday to Sunday (9.30am-5.30pm) * When schools return on Monday 16 August, reduced hours 4pm-6pm Mon -Fri and 9:30am-5:30pm at weekends.
  • Cathkin Community Wing, Cathkin Primary School, Burnside Road, Rutherglen, Glasgow G73 4AA until Saturday 31 July 9:30am-5:30pm each day.

The following sites are now on an alternative day model as one Mobile Testing Unit team will be covering both sites. The John Wright centre will no longer be available on Sundays.

  • John Wright Leisure Centre, Calderwood Road, East Kilbride, G74 3EU until Monday 30 August 2021   
  • Lifestyles Carluke, Carnwath Road, Carluke ML8 4DF until Monday 30 August 2021   

Monday – Carluke Lifestyles 9:30am - 2:30pm
Tuesday – JWLC 9:30am - 4:30pm 
Wednesday – Carluke Lifestyles 9:30am - 2:30pm
Thursday – JWLC 9:30am - 4:30pm 
Friday – Carluke Lifestyles 9:30am - 2:30pm
Saturday – JWLC 9:30am - 4:30pm 
Sunday – Carluke Lifestyles 9:30am - 5pm

Regional Testing Sites (walk-in)

  • Red Deer Centre, East Kilbride (8am-8pm)
  • Eddlewood Hall, Hamilton (8am-8pm)
  • Springwells Neighbourhood Hall, Blantyre (8am-8pm)

Lateral flow testing devices can be collected from all of these sites.

For up-to-date information on who is eligible to be tested and where to go to access this, please visit the NHS Inform website. If you are unable to access the website, please call 0800 028 2816 to book a test

If you do not have any symptoms of COVID-19, you can go along to an Asymptomatic Testing Site.

The Asymptomatic Testing Sites are open every day from 09:30am to 5:30pm

North Lanarkshire

  • Airdrie Leisure Centre, Motherwell St, Airdrie, ML6 7HU

South Lanarkshire

  • Larkhall Leisure Centre, Broomhill Dr, Larkhall, ML9 1QP

There is no need to book.


Access to Regular Rapid Lateral Flow (LFD)Testing

Free lateral flow test kits are available for anyone without symptoms and available for pick up without an appointment from many local walk-in or drive-through test sites from 3:30pm each day, or by ordering online or by phone, for people to test themselves twice-weekly.

It means anyone without COVID-19 symptoms who does not already have access to asymptomatic testing in their workplace or community can test themselves. This includes anyone planning travel to a Scottish island so they can test themselves before their journey.

Each pack contains seven rapid lateral flow device tests that can provide results in around 30 minutes. A positive result means people should self-isolate with their household and order a PCR test to confirm the positive result.

A negative LFD test result is not a guarantee that you do not have COVID-19. You should continue to follow coronavirus FACTS guidance and restrictions in place in your area.

Who can get a rapid LFD test

You can get rapid lateral flow devices (LFDs), for twice-weekly testing, if:

  • you do not have COVID-19 symptoms
  • you live in Scotland
  • you have not been told to self-isolate

You need to be 18 or over to collect or order the test kits. 

You should not access rapid LFD tests in this way if:

  • you have tested positive for COVID-19 in the previous 90 days
  • you can get tested through your workplace or education setting (ask them for rapid LFD tests)
  • you need to take a test for international travel

Do not use a rapid LFD test if you have COVID-19 symptoms. If you have symptoms you must self-isolate immediately and book a PCR test through NHS Inform.

Get a rapid LFD test

There are a number of ways you can get a rapid LFD test.

If you currently get rapid LFD test kits from your nursery or childcare provider, school, college, university or workplace you should continue to do so.

Carry out a rapid LFD test at home (order online or collect at test site)

Order online for home delivery

Your order will contain one pack with seven LFD tests inside, and it will be delivered to your home in one to two days. You can only order one pack per household each day.

If you’re ordering for another household in addition to your own household, you should:

  • complete a separate order
  • use their personal details including name, address, date of birth and email address

If you cannot place an order online, you can order by calling 119.

Collect a rapid LFD test kit from your nearest COVID-19 test site

Up to two packs of seven LFD tests can be collected per household. If you are collecting for multiple people, up to four packs of seven LFD tests can be collected.

You can collect your packs of LFD tests from a COVID-19 test site between 3.30pm to 8pm. You do not need to book an appointment.

Carry out a rapid LFD test at a test site

You may be able to visit a community asymptomatic test site if they are available in your area.

Check the targeted community testing page to see if there is a community asymptomatic test site in your local authority.

How to take a rapid LFD test

Find out how to take a rapid LFD test (video) on NHS Inform.

Report your rapid LFD test results

You must report your result the day you take a rapid LFD test. Report your lateral flow test results on gov.uk.

More information on how to report your result, as well as information on what to do if your result is positive, is available of NHS Inform.


Access to testing for Coronavirus (COVID-19) for Unpaid Carers

Unpaid carers have been included in the priority groups of key workers who are able to access testing for Coronavirus (COVID-19), if they are symptomatic or have household members who are symptomatic. 

If you are an unpaid carer, you can find further information on eligibility and access to testing on the Scottish Government website.

The National Carers Organisations have also released a guide answering questions related to unpaid carers accessing testing:

Coronavirus(Covid-19) National Carer Organisation's Briefing (May20).pdf


General Guidance for Carers

Follow Core Public Health Advice

A lot of misinformation is circulating about coronavirus. Make sure you follow advice from reputable sources. We suggest checking the following websites regularly as advice and guidance is changing on a regular basis:

NHS Inform

NHS Lanarkshire

South Lanarkshire Council

North Lanarkshire Council

Scottish Government

UK Government

Young Scot

Information on COVID-19 is also available in different languages and formats via NHS Inform:

NHS Inform - Other languages and formats


Shield those at high risk

Shielding is for people, including children, who are at very high risk of severe illness from coronavirus (COVID-19). It’s also for their family, friends and carers. Shielding measures should be used when an extremely vulnerable person is living in their own home, with or without additional support. This includes extremely vulnerable people living in long-term care facilities.

New stay at home regulations introduced into Mainland Scotland on 05 January 2021:

Click here for more information on Shielding


Take steps to reduce the risk of catching or spreading coronavirus at home

This is particularly important if you regularly have people coming into your home to support the person you care for such as care workers or health practitioners. Take a single-person approach where possible when caring for vulnerable friends and relatives. Follow hygiene and infection control guidelines:

Click here for information on how to avoid catching or spreading coronavirus

If you think you have been in close contact with someone with coronavirus, take extra precaution around social distancing and check if you have symptoms using the coronavirus symptom checker:

Click here to check your symptoms


Plan for emergencies and have contingency plans in place

If you have not done so already, consider having an emergency plan and/or anticipatory care plan in place for the person you care for:

Click here for more information on Emergency Planning

Click here for more information on Anticipatory Care Planning

Ensure you have key information to hand about the person you care for. It might be worth writing down some vital details such as their medical conditions, medications they take, what they like and dislike etc in case someone needs to assist with the caring role.

If you are unable to provide essential care for someone, you should contact your local social work department for support. If a formal provision of care is already in place it might be worth checking with the care provider or the local authority what their contingency plans are.


Make the most of your support networks

Ensure family, friends, the organisations and community resources you engage with are aware of your circumstances and are available to assist if needs be.

Many local and national organisations are helping with the current challenges that people, communities and our health and care services are facing:

Support for Community and Voluntary Organisations in North Lanarkshire

COVID-19 Community Wellbeing Line (South Lanarkshire)

SCVO Community Assistance Directory


Use technology to keep in touch

Consider using technology to keep in touch with others rather than meeting in person, particularly if people are elderly or have underlying health conditions.


If you are working, make sure your employer knows you are a carer

Check to see if your employer has any plans in place for staff affected by coronavirus. Check what your employment rights are:

Click here for more information on your employment rights


If you are struggling financially

Speak to the people and organisations you owe money to, many are acknowledging the current situation and may be able to help. Visit the Citizens Advice Scotland website for more advice if you can't pay your bills because of coronavirus:

Click here if you can’t pay your bills because of coronavirus


Be sensible and consider others

Panic buying, stock piling, attending your GP practice or the hospital unnecessarily or ignoring coronavirus advice can put the most vulnerable and subsceptible people in our society at risk.


Tips to make sure your face covering is as effective as possible

Physical distancing, hand hygiene and respiratory hygiene are the most important and effective things we can all do to prevent the spread of coronavirus and sticking to the FACTS are more important than ever. Face coverings are not an alternative to any of these other precautions.

The best available scientific evidence is that, when used correctly, face coverings may provide additional protection from transmission of COVID-19, to both the wearer and those around the wearer, especially in crowded and less well ventilated spaces, and worn in addition to 2m physical distancing.

Wearing your face covering correctly will help protect yourself and others from coronavirus. It's more important than ever.

For further information and guidance on wearing a face covering please visit: https://www.gov.scot/publications/coronavirus-covid-19-public-use-of-face-coverings/


Self-isolation information and support

Do you have coronavirus symptoms? You and your household need to self-isolate.

If you have a cough, high temperature or loss/change in taste or smell, you and your whole household need to stay at home and you need to get a test straight away. You can do this at NHSinform.scot/test-and-protect or by calling 0800 028 2816 if you cannot get online. You and your whole household should then stay at home until the test results come back. If you test positive, you and your household need to continue to self-isolate. If you test negative, you can stop self-isolating as long as you feel well and have not had a high temperature for 48 hours (without taking any medicines to treat a high temperature). Your household can stop isolating too.

Also, if you have been with someone who has tested positive or if you have been to a country on the quarantine list, you should self-isolate. That’s even if you don’t have symptoms of coronavirus.

How long should I self-isolate?
If you get coronavirus symptoms, stay in your home for 10 days. Others in your household need to stay at home for 10 days too in case they develop symptoms. That includes everyone who lives in your home.

How do I self-isolate?
Self-isolation means staying at home all the time, with no other households coming inside.
• Don’t pop to the shops, even if you’re wearing a face covering
• Don’t go to school or nursery
• Don’t take the dog for a walk
• Don’t let people come into your home to bring shopping, look after children or for any other gathering

Click here for further information on Self Isolation

The above information is also availabe in Arabic, Simplified Chinese, Traditional Chinese, Polish, Punjabi, Urdu. Additional Languages can be viewed by clicking here.


Personal Protective Equipment (PPE) for Unpaid Carers

Lanarkshire Carers Centre can assist eligible unpaid carers to access Personal Protective Equipment (PPE) through local distribution hubs in North and South Lanarkshire. If you require PPE and need assistance to access this via your local distribution hub, please contact us on 01698 428090/01236 755550. More information on when PPE is required can be found on the Scottish Government website:

https://www.gov.scot/publications/coronavirus-covid-19-advice-for-unpaid-carers-providing-personal-care/pages/overview/


Lanarkshire Carers - Support for Carers

In the interests of carers, the people they care for and our staff, Lanarkshire Carers has taken necessary measures to help delay the spread of coronavirus which has impacted some of our services. We are still available to support you with your caring role. Our staff are engaging with carers who regularly use our services, phoning them to check in, updating and offering emotional support, talking to, listening to and helping carers. We are also contacting carers who haven’t engaged with us for a while. Here is a list of the services we currently offer:

Telephone Support 

All our staff are available for carers via telephone during office hours if you need information, advice or support with your caring role. Please contact us on 01698 428090/01236 755550.

Online Carer Training

We have scheduled a number of online training opportunities for carers, which are available on our website. Further training opportunities will be published in due course and if you have any suggestions for training that may benefit you, please feel free to complete our training needs analysis form under the 'Future Training' section:

Click here to view our Carer Training Opportunities

Legal Telephone Appointments

You can arrange a 20 minute telephone appointment with a solicitor to discuss guardianship, power of attorney and will-writing. Please complete the following form and we can arrange an appointment for you:

Request a Telephone Legal Appointment

If you experience any difficulties using this form, please contact us on 01236 755550/01698 428090.

Short Breaks Bureau

We can provide carers with information on opportunities to take a short break from their caring role, including grant funding and other useful resources that may help:

Click here to view our Short Breaks Bureau page

Short Breaks may need to be rearranged by carers who have already accessed opportunities or funding from us to take a break from caring. If you need to talk to us about rearranging your break or accessing short break opportunities, please contact us on 01698 428090/01236 755550.

Lanarkshire Carers Call

Our Lanarkshire Carers Call service provides a weekly, fortnightly, monthly telephone call to carers. This regular, friendly call can help carers feel less isolated and provides contact for further support when required. This service is available in a range of languages including English, Urdu, Punjabi and Polish. 

Carer Card

We are pleased to announce that we have launched a newly-styled card in line with our new branding. In addition to this, we are now offering an interactive digital carer card for use on a compatible smartphone. At present we are unable to process requests for new or replacement physical cards. If you are a current cardholder and use a card with the old-style branding, this card will still be valid until it expires. Carer Card applications can be submitted online, Click here for more information on our Carer Card.

Online Support

You can request and access support from us online via our website and on social media. Follow us on facebook and twitter to stay up to date or sign up to our electronic mailing list


Other Useful Resources

The Scottish Government has also issued issued specific advice for carers:

Coronavirus (COVID-19) - advice for unpaid carers: April 2020

UK Guidance for those who provide unpaid care to friends or family:

UK guidance for unpaid carers

NHS Lanarkshire Psychological Services has produced very useful guidance around managing anxiety:

Managing anxiety in the coronavirus (Covid-19) pandemic (pdf)

Some other helpful information for carers in Lanarkshire can be found below:

Stay At Home - A guide for people with Coronavirus (COVID-19)

Free School Meal Provision - Club 365 (North Lanarkshire)

Free School Meal Provision (South Lanarkshire)

Resources for autistic people and families (The National Autistic Society)


We are here to support you with your caring role and will keep you up to date with any relevant information or changes as things progress. Please make sure your contact details are up to date with us in case we need to contact you. If your details have changed recently, please contact us on 01698 428090 / 01236 755550 and we will update our records. 

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