Lanarkshire Carers Celebrates Renewed Excellence for Carers Accreditation

Lanarkshire Carers has successfully renewed its Excellence for Carers Quality Award, reaffirming its commitment to delivering high-quality support, information and services for unpaid carers across North and South Lanarkshire.

Awarded by Carers Trust, Excellence for Carers is a nationally recognised quality standard that assesses organisations on the quality of support they provide to unpaid carers, alongside leadership, governance, workforce development and continuous improvement. Lanarkshire Carers first achieved the award in 2023 and has now successfully completed its three-year accreditation review.

The renewal follows a rigorous assessment process which included a review of evidence, policies and practice, alongside a site visit by independent assessors. During the visit, assessors met with carers, volunteers, staff, Board members, commissioners and partner organisations to gain a comprehensive understanding of the organisation's work and impact across Lanarkshire.

The award recognises Lanarkshire Carers' continued commitment to putting carers at the heart of everything it does. Assessors highlighted the organisation's strong culture, meaningful involvement of carers in shaping services, trusted relationships, flexible support pathways and effective partnerships across the health and social care sector.

For unpaid carers, the award provides reassurance that the support available through Lanarkshire Carers is independently assessed, responsive to individual circumstances and focused on achieving positive outcomes. It also recognises the organisation's commitment to ensuring carers can access information, advice, wellbeing opportunities, peer support and services that help them sustain their caring role while maintaining their own health and wellbeing.

The assessment also acknowledged the contribution of Lanarkshire Carers' staff, volunteers and Board of Directors. The accreditation recognises the organisation's investment in workforce wellbeing, learning and development, supportive leadership and a culture of continuous improvement that helps ensure carers receive the highest standard of support. 

Working alongside local and national partners, Lanarkshire Carers continues to play a key role in identifying unpaid carers, amplifying their voices and ensuring they are involved in shaping services and decisions that affect their lives. The renewed accreditation provides further independent assurance to carers, commissioners, funders and partners that the organisation continues to meet national standards of best practice.

This achievement reflects the dedication of everyone who contributes to Lanarkshire Carers' work and, most importantly, the carers whose experiences, feedback and involvement help shape and strengthen services across Lanarkshire every day.